The Importance of Thank You Notes

 

For nearly two years the law firm Foster Garvey has worked with The Gena Branscombe Project.  A team of lawyers guided us through the process of becoming a 501(c)(3), non-profit, filing all the necessary paperwork with the State of New York, advising us on all the annual financial forms to be filed, copyright law and much more.  Their team was professional, encouraging, patient and generous with their time.

All the work I listed above was done pro-bono.  We were aware that every meeting they held with us could have been billing hours for the lawyers.  Yet, they showed their commitment and dedication to supporting us.  

Our initial connection with Foster Garvey came through one of my neighbors who approached partner Hilary Hughes asking if she would be interested in helping us.   A meeting was set up to discuss the needs of The Gena Branscombe Project.  Within days we met the lawyers who became our team!  We knew we had the best team of lawyers helping us through this legal process.  

 Recently, we wrote Hilary Hughes and our team of Foster Garvey lawyers a thank you note.  Yes, it was the old fashioned hand written thank you sent through the mail!  Hilary Hughes response to us was:

“Just wanted to send you a note to thank you for taking the time to send the team a thank you note.  We don’t receive those often, so they are greatly appreciated!  We were happy to be able to help!” 

 

Appreciative of our thank you note, yet, what is interesting is her comment that they don’t receive thank you notes very often.  When highly qualified professionals offer their knowledge, guidance and talents pro-bono, why would people fail to write the words, “thank you”? 

 

The importance of thank you notes….hand written thank you notes…..think about it.

 #BringingBackBranscombe